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PURCHASE OPTIONS CANCELLATION POLICY
By purchasing a subscription from Zelora ("we", "us", or "our"), you agree to the following recurring purchase terms.
SUBSCRIPTION RENEWAL
Your subscription will automatically renew every 4 weeks (28 days) unless canceled before your next billing date.
By selecting a subscription purchase option, you authorize Zelora to charge your selected payment method on a recurring basis for the subscription product and delivery schedule selected at checkout.
CANCELLATION
You may cancel your subscription at any time.
To cancel your subscription:
• Log in to your subscription management portal and cancel online; or
• Email support@tryzelorastore.com from the email address associated with your subscription.
There are no cancellation fees, penalties, or minimum purchase commitments.
Any order that has already been processed or charged before your cancellation request may still be shipped. Future recurring charges will stop after cancellation is processed.
SUBSCRIPTION MANAGEMENT
Customers may manage their subscriptions at any time, including:
• Canceling a subscription
• Pausing a subscription
• Skipping an upcoming order
• Updating billing information
• Updating shipping information
• Changing subscription preferences
RENEWAL FREQUENCY
Subscriptions renew every 4 weeks (28 days) unless canceled.
PRICE CHANGES
We reserve the right to change subscription pricing in the future. If subscription pricing changes, customers will be notified before the new pricing takes effect.
CONTACT
If you have any questions regarding your subscription, please contact:
Last Updated: June 11, 2026